Service & Support

Kodak Education & Training Services

Kodak provides standard or customized training so you can be sure you’re getting the most out of your Kodak equipment. Options include instructor-led classroom training at either a Kodak site or your location, hands-on training at your location, or web-based classes.

CTP Training Services

Hands-on training at your site for KODAK ACHIEVE, TRENDSETTER, or MAGNUS Platesetters, at installation or for new operators at any time.

Training includes:

  • Key machine functions, including the controller
  • Review of visual reference guides for operator maintenance responsibilities and tasks
  • Machine troubleshooting tips

Comprehensive technical maintenance courses for KODAK GENERATION NEWS and TRENDSETTER NEWS Platesetters.

Courses Include:

  • Systems overview (digital platemaking, device components and functionality, plate handling, mechanical/electrical systems, and the workstation)
  • Planned maintenance procedures
  • Troubleshooting procedures
  • How to efficiently escalate problems to Kodak’s Technical Response Center

KODAK NEXPRESS Training Services

Training Opportunities

  • Gold Training: onsite assistance using KODAK NEXPRESS Gold Solution with a focus on creating files that optimize the metallic effects possible with Gold Dry Ink.
  • Dimensional Clear Training: onsite assistance using the KODAK NEXPRESS Intelligent Dimensional Coating Solution, with a focus on creating files that optimize the 3D effect made possible by Dimensional Clear Dry Ink.
  • Customized Training Consulting: assistance with specific applications needs such as variable data, KODAK NEXPRESS Fifth Imaging Unit implementation, prepress workflow, and new features training.