Service & Support

You choose KODAK products because you care about quality and reliability. Get more from your investment, ensure consistent performance with no interruptions, and optimize your operation with KODAK’s Service & Support offerings.

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Downloads & Drivers

Find Driver, User Manuals & Downloads for Kodak Products

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Service & Repairs

File a service request, view status, and look up service history

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FAQ Knowledge Base

Find Answers and perform your own troubleshooting

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Training & Education

Get training and education for key KODAK products.

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Dealer Finder

Find Authorized Worldwide Commercial Dealers

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Professional Services

Find Professional Services

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Professional Print Services

You can count on Kodak’s service department to keep your gear in operating condition. Our expert trained technicians provide a wide range of different services.

  • Proactive Maintenance Service
  • Relocation Services
  • Equipment Upgrades

Training & Education

Kodak provides standard or customized training so you can be sure you’re getting the most out of your Kodak equipment. Options include instructor-led classroom training at either a Kodak site or your location, hands-on training at your location, or web-based classes.

Support Plans to Fit Your Needs

Kodak support plans help you achieve maximum uptime and improve operational efficiency. They also provide you with a committed response time and predictable expense, so you can minimize risk to your business.

US and Canada support plans (PDFs):

Partner Place Portal

Get online support for your Kodak equipment, consumables, and software.

24 hours a day, 7 days a week, you can:

  • Submit support requests online
  • Access Kodak’s knowledgebase
  • Review your service history
  • Request changes to your installed base of Kodak products
  • View equipment by location
  • View Support Plan entitlements

Global Technical Expertise

With over 75 years servicing the print industry, Kodak is the best company to keep your business running efficiently. Kodak resolves a high percentage of technical issues remotely through our telephone response center, so you can keep your operation running with little to no downtime. Our response center technicians have both expert knowledge and the ability to connect remotely to your device, saving you time and money.

In addition, Kodak has more highly-skilled field engineers than any of our competitors, and with trained professionals in more than 150 countries, we can get to you quickly. Strategically-located parts depots let you get the right part where it’s needed, when it’s needed.