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5 Ways to Deliver Better Customer Service

  • November 14, 2018

Don’t let anyone tell you that customer service doesn’t matter. In fact, it’s likely becoming your most valuable deliverable. According to, 88 percent of buyers will pay more for a better customer experience – and by 2020, customer experience will overtake price and product as the key brand differentiator.

Today, brands count on packaging converters to not only bring their products to life and communicate to their customers through unique shapes, colors and effects, they also expect to receive high standards of customer service, even while tracking and managing workflow becomes more challenging as the demand for packaging services increase.

Fortunately, advances in workflow automation technology is simplifying the prepress workflow in print production process, saving time, labor, costs and helping packaging converters provide better customer service to their clients.

Our free Eguide, “5 Ways to Deliver Better Customer Service,” discusses the top solutions that help packaging converters deliver better customer service–the key to brand loyalty and repeat business. These solutions can help achieve the following:

  1. Expand services to include package design management
  2. Build customer loyalty by simplifying a brand manager’s role
  3. Reduce errors, turnaround times and costs
  4. Ensure that artwork is prepared correctly the first time – and managed with precision every step of the way

To learn the top 5 ways to deliver better customer service, and increase brand loyalty and repeat business, download our free Eguide today.