Cavalry Banking seamlessly transforms back office platforms with the help of Kodak
Industry
Situation
- Cavalry Banking was consolidating back office banking applications in a move to a single system for all customer data
- Customer data, stored in proprietary systems and formats, needed to be converted to be compatible with the new core banking applications
Services Provided by Kodak
Knowledge
- Core banking systems applications and architecture
- Legacy system database and file formats
Technology
- Conversion filters for proprietary data and image formats
- Standardized image file output with associated retrieval indices
Delivery
- Quality process control for management of critical customer data
- 10 years worth of data—over 35 million images—processed and imported into the new architecture
The Bottom Line
- One view customer for all line of business functions within the bank that both enables superior customer service and provides insights for additional revenues
- Reduced cost through the elimination of legacy systems
“Now anyone in the organization can do customer research, not just customer
service, and it can be done in a single place.”
Cannon Loughry,
Vice President, Chief Information Officer
Cavalry Banking