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KODAK PROFESSIONAL: Technical Information Bulletin

Non-Numeric Calibration Error Messages
 
 

Kodak Professional RP 50 LED Printer
Kodak Professional LED II Printer 20P
Kodak Professional LED II Printer 20R

Revised 27 December 2003

Note: See the Operator's Guide for Numeric Error Messages.

Error message received during calibration:
Check the Calibration Application configuration and verify the SCSI ID and Adapter settings for the device. The application default settings are 5 and 1 respectively. If more than one SCSI card is in the host computer, make sure the Adapter ID matches the card that the printer is on.

The Calibration Application starts the adapter numbering at 1. The SCSI Utilities shipped with the adapter cards starts numbering at 0. Therefore, you must do the translation when you create a new device in the Calibration Application.

Can't find the densitometer:
Close the application and restart it. This should resolve the problem.

Error Message

Possible Cause/Subsystem

Possible Solution

An underrun error occurred during communications to the following device

The cable between the printer and the host computer is worn.

Check the cables and connections for wear. Replace, if necessary.

One or more of the connections between the printer and the host computer has malfunctioned.

Check that all cables are properly connected.

An Unknown error occurred during communications to the following device.

An unknown error occurred in the application.

  • Restart the calibration application.

  • If problem continues, make sure you have the Calibration Application and ASPI SCSI device driver installed correctly.

Device not found.

The host computer attempted to contact the printer at the specified SCSI ID but did not get a response.

  • Make sure the printer is turned on and is on-line.

  • Make sure you have the Calibration Application and ASPI SCSI device driver installed correctly.

Invalid Device ID

The host computer attempted to contact the printer at the specified SCSI ID but did not get a response.

Make sure the printer is turned on and is on-line.

The following device is busy.

The printer at the specified SCSI ID is busy.

Check that all cables are properly connected.

The following device is closed.

The connection between the printer and the host computer was lost.

Check that all cables are properly connected.

Kodak and Kodak Professional are trademarks of Eastman Kodak Company.

TIB7073

Technical Information Bulletins provide information of limited or specific application. Responsibility for judging the applicability of the information for a specific use rests with the end user.