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KODAK PROFESSIONAL: Technical Information Bulletin
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Service and Support Contact Information
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2 May 2003
Kodak Professional HR 500 Film Scanner
Kodak Professional HR 500 Plus Film Scanner
Kodak Professional HR 500 Universal Film Scanner
Kodak Professional RFS 3570 Plus Film Scanner
Kodak Professional RFS 3600 Film Scanner
Scanner Questions and Support
The User's Manual is an excellent source of information
and answers many commonly asked questions. If you have referred
to the User's Manual and you still have questions, our
technical support staff is available by either e-mail or telephone.
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E-mail
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E-mail your questions to
software@cyber.kodak.com.
You
will receive a response within a day or two.
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Telephone
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In the United States, call 800-235-6325.
In
Canada, call 800-465-6325.
Elsewhere,
Contact Kodak in
your local country.
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Scanner Service
Contact Kodak at the telephone numbers above. If service is required,
you will be issued a return authorization number and instructed
to return the unit to the nearest service center for repair. You
must provide dated proof of purchase to verify warranty coverage.
Do not return any defective equipment without prior
authorization from Kodak.  Kodak and Kodak Professional are trademarks of Eastman
Kodak Company.
TIB7056Technical Information Bulletins provide information of limited or specific application. Responsibility for judging the applicability
of the information for a specific use rests with the end user.
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