United States and Canada Repair Information



    Contact Kodak Alaris if you think your printer needs service or repair. Include the following information in your e-mail message, or have this information ready before you call:

    • The serial number of your printer
    • A detailed description of the equipment problem.


Send an e-mail message to:   kprodigital@kodak.com (en)
Our goal is to reply within 48 hours.

Telephone: 1.800.822.1414 (toll-free)
Hours: Monday thru Friday; 9:00 a.m. to 5:00 p.m. Eastern Time