Your One Choice for Service Excellence

For four decades Kodak has provided worldwide service with the right offerings, infrastructure, and systems - critical factors in keeping your business up and running.

KODAK Service & Support provides peace of mind. Our people, processes, and technologies can deliver exactly what you need. Dedication with a personal touch is the reason KODAK Service & Support is consistently awarded some of the highest satisfaction ratings in the service industry.

Portfolio of Services (PDF, 315 KB)

Response time, continuous training, industry certifications and extensive coverage are critical factors in your service and support choice. These factors are the foundation of KODAK Service & Support. Many customers consider Kodak the industry benchmark against which other service providers are judged.

Our call escalation policies ensure that the right level of support is provided to get your equipment back up quickly. And to keep it running, our on-site support provides for a thorough inspection of the equipment during each visit. That means we can correct potential problems before they affect productivity.

Our planning and installation services roll out thousands of pieces of equipment annually, meeting strict retailer demands with efficiency and professionalism.

To learn how Kodak can help maximize your equipment uptime and control service costs within the US and Canada, please send your questions to us via email to: KSS-ServiceSupport@kodak.com

Within all other countries, please contact your Country Sales or Service Manager.

To obtain instructions on how to request repair services, click here to go to our Support Center.

For a list of telephone numbers to request repair services within the US, click here.

For a list of international telephone numbers, click here.