Take Pictures Further
Service and Support Banner
Service & Support Main | Frequently Asked Questions Main

Frequently Asked Questions

Frequently asked Questions for KODAK Picture Printing software

  1. What is the Picture Printing software?
    The KODAK Picture Printing software is a new software program that allows you to use both KODAK Photo Print Desktop Software and KODAK Pictures Now Desktop Software, depending on your needs.

  2. How do I launch the Picture Printing Software and select between the two choices?
    To launch the Picture Printing software and select between the two choices:
    • From the KODAK Picture Printing launch screen, click "Quick and Easy Printing" to use KODAK Pictures Now Desktop Software.
      or
    • From the KODAK Picture Printing launch screen, click "Be Creative" to use KODAK Photo Print software.


  3. How does the Photo Print software work with the KODAK Inkjet paper?
    KODAK Photo Print software lets you:
    • add your pictures to a layout representing your inkjet paper
    • edit and enhance the pictures
    • apply artistic effects
    • add a decorative frame, clip art, and text
    • print your page on KODAK Inkjet perforated or specialty paper
      Note: The KODAK Photo Print software supports perforated paper sizes including four 3.5 x 5 pictures; one or two 4 x 6 pictures; two 5 x 7 pictures; six 3.5 x 2.25 pictures as well as A4 paper and the corresponding metric print sizes.
      The KODAK One-Touch Printing System is also offered. This system enables you to have the best color print quality possible for your ink-jet printer. For more information about the KODAK One-Touch Printing System, visit our Web site at http:www.kodak.com/go/onetouch .
      For more information about KODAK Inkjet Papers, visit our Web site at http:www.kodak.com/go/inkjet.


  4. What are the main features that the Photo Print software offers?
    Photo Print software allows you to:
    • obtain and add pictures to your output
    • edit and enhance the pictures
    • apply artistic effects
    • add a decorative frame
    • add clip art
    • add text
    • change the page layout
    • save your page
    • print your page
    • use the KODAK One-Touch Printing System


  5. What does the KODAK One-Touch Printing System do?
    KODAK Photo Print software supports the KODAK One-Touch Printing System, which sets up your printer to give you the best results on KODAK Inkjet papers. The One-Touch Printing System even adjusts the colors in your pictures to give you the best color in your print.

    Note: The KODAK One-Touch Printing System supports many of the leading brands of inkjet printers. For a complete list of supported printers, visit our Web site at http://www.kodak.com/go/onetouch.

  6. Why is the KODAK One-Touch Printing System unavailable on some printers?
    The KODAK One-Touch Printing System works with most of the leading inkjet printers on the market today. These printers are particularly well suited to creating photographic-like output from your digital pictures. If you have an older printer, the One-Touch Printing System may not be available. For the complete list of supported printers, visit our Web site at http://www.kodak.com/go/onetouch.

  7. What does the KODAK One-Touch Printing System have to do with the printer driver supplied by my printer manufacturer?
    The KODAK One-Touch Printing System works with the printer driver supplied by your printer manufacturer. Often, there are several versions of these printer drivers available on the printer manufacturer's Web site. The One-Touch Printing System supports most of these driver versions. To ensure that you have the latest version of the support files, visit the Kodak Web site at http://www.kodak.com/go/onetouch . Updating your driver from the printer manufacturer's Web site also assures that your printer driver is up to date.

  8. What kind of paper should I use with the One-Touch Printing System?
    Only KODAK photo-quality media is supported by the One-Touch Printing System. Because every paper gives different results, using the One-Touch Printing System with other types of papers can give unpredictable results. For best results, use only Kodak Inkjet papers. For more information, visit our Web site at: http://www.kodak.com/go/inkjet .

  9. When will my printer be supported if it isn't on your current list of supported printers?
    If you have a fairly new, high-quality printer, you should check the Kodak Web site frequently for updates. If you do not find your printer listed, let us know by filling out the feedback form at http://www.kodak.com/go/onetouch .

  10. Why don't my print colors look right?
    A good input image is just as important as using a good printer and paper. Make certain that you set up your input device (your digital camera or flat-bed scanner) to give high-quality pictures. Having pictures with enough information (enough pixels) is the best start.

    Scanners

    Use at least 300 dots per inch (dpi) when scanning. The settings on your input device also affect how the colors are recorded on your image. If you use a scanner to create your digital image, use the Screen or General option for the color matching selection.

    Digital Cameras

    When using a digital camera for input, use the High-Resolution setting for pictures that you want to print at a later time. If your digital camera comes with light source choices (white balance), use the Auto option or make certain the light source matches the lighting conditions when you take the picture.

    Even when the above precautions are met, some input devices still do not report colors in standard ways. In these instances, try printing without the One-Touch Printing System, making certain to manually set up your printer options according to the instructions supplied with your inkjet media.

    The One-Touch Printing System takes care of most of the settings on your printer. Some printers can use regular inks or photo inks. Make certain that you select the correct option for the cartridge installed in your printer. The One-Touch Printing System works best with the inks made by your printer manufacturer. The color tools built into the One-Touch Printing System assume that you are using the inks supplied by your printer manufacturer. Using third-party inks can give unpredictable results.

  11. Can I print without the One-Touch Printing System?
    The One-Touch Printing System is an enhancement to the normal printing path. Your application still supports printing through the normal printing path, but make certain you set up the printer driver to give the quality of results you want for your output.

  12. Why don't my printed pictures look like the on-screen image?
    The KODAK One-Touch Printing System is designed to connect your input device (for example, a scanner or digital camera) with your output system (a desktop printer and KODAK Inkjet Papers). It does not, however, change the way your pictures look on your monitor. Unless your monitor is calibrated, the colors may not look exactly correct on your monitor when compared with the printed output. Changes or edits you make to the image on your screen (such as lightening or sharpening) are also reflected in the printed output, but the picture on your screen and the one that is printed will probably not look exactly the same.

  13. Why is the KODAK Inkjet paper I purchased not listed in the Media Selection box?
    The One-Touch Printing System is designed to create the best photo-like prints that you can obtain on your desktop inkjet printer. For the best prints from your digital pictures, use KODAK Inkjet Photo paper, which is a glossy photographic paper.

    Some KODAK Inkjet papers are best suited for report writing or composite documents such as sales brochures or party announcements that have both pictures and text. These papers are not currently supported by the One-Touch Printing System.

    To determine which KODAK media type you have, consult the back of the inkjet paper package.

  14. Can I use other inkjet papers?
    For best results, use KODAK Inkjet papers when printing pictures on your inkjet printer. Plain paper is not designed to give a photo-like reproduction of your pictures. The ink absorbs and migrates into the paper. This can result in a loss of color intensity and sharpness. KODAK Inkjet papers are designed to control the movement of the ink so your pictures look crisp, saturated, clean, and sharp.

    Different papers also produce colors differently when printed on the same printer. Because of these differences, the slight color adjustments made by the One-Touch Printing System may not be quite right if you print on a media other than what you selected in the Media Type selection box. For best results, make certain you print on the same paper you selected.

    For more information on KODAK Inkjet papers, visit our Web site at http://www.kodak.com/go/inkjet .

  15. Can you tell me more about the KODAK Pictures Now Desktop Software?
    KODAK Pictures Now Desktop software is a special application that provides template layouts to print your pictures on perforated and non-perforated KODAK Inkjet paper. The Pictures Now software supports perforated paper sizes including four 3.5 x 5 pictures; one or two 4 x 6 pictures; two 5 x 7 pictures; six 3.5 x 2.25 pictures as well as A4 paper and the corresponding metric print sizes.

Kodak is a trademark of Eastman Kodak Company.

Frequently Asked Questions provide information of limited or specific application. Responsibility for judging the applicability of the information for a specific use rests with the end user.

FAQ1063