Take Pictures Further
Service and Support
Service & Support Main |  dc5000 Support |  User's Guide Contents |  Previous |  Next


KODAK DC5000 Zoom Digital Camera
User's Guide
9 Where to Get Help

If you need help with your camera, it is available from a number of resources:

  • Place of purchase
  • World Wide Web
  • Technical support

Software Help

Help with any KODAK software packaged with your camera can be obtained from the online help, or by contacting the manufacturer.

Online Services

Contact Kodak via:

  • World Wide Web......Kodak Service & Support web site.
  • America Online.........(keyword) KODAK
  • CompuServe.............GO KODAK

Faxed Information

Kodak offers automated support by fax:

  • U.S. and Canada.....1-800-295-5531
  • Europe....................44-0-131-458-6962
  • U.K........................44-0-131-458-6962

Customer Support

If you have questions concerning the operation of KODAK software or the camera, you should first check the KODAK Service and Support web site. Then, if you need to speak directly to a customer support representative, have the camera serial number ready, and be at your computer when you call.

  • U.S. and Canada--call toll free, 1-888-375-6325, between the hours of 9:00 a.m. and 8:00 p.m. (Eastern Standard Time) Monday through Friday.

  • Europe--call the Kodak Digital Imaging Support Centre toll free number associated with your location, or the U.K. toll line, 44-131-4586714, between the hours of 09.00 and 17.00 (GMT/CET) Monday through Friday.

  • Outside the U.S., Canada, and Europe--visit our Worldwide Contacts Web site.

Previous |  Next

Main Table of Contents
Appendix:
Original Camera Default Settings | Camera Specifications | General Maintenance and Safety | Using Your Batteries