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KODAK DC3800 Zoom Digital Camera
User's Guide
Getting Help

If you need help with your camera, it is available from a number of resources:

  • Place of purchase
  • Software's manufacturer
  • World Wide Web
  • Product information by fax
  • Technical support

Software Help

Help with any software packaged with your camera can be obtained from the online help, or by contacting the manufacturer.

Kodak Fax Support

  • U.S. and Canada: 
1-800-508-1531
  • Europe:
44-0-131-458-6962
  • U.K.
44-0-131-458-6962

Telephone Customer Support

If you have questions concerning the operation of KODAK software or the camera, you may speak directly to a customer support representative.

Before You Call

Before you call to speak to a customer support representative, please have the camera connected to your computer, be at your computer, and have the following information available:

Operating system __________________________________________

Processor speed (MHz) _____________________________________

PC model _______________________________________________

Amount of memory (MB) ____________________________________

Exact error message you received ______________________________

Version of installation CD ____________________________________

Camera serial number ______________________________________

Telephone Numbers

  • U.S.--call toll free, 1-800-235-6325, between the hours of 9:00 a.m. and 8:00 p.m. (Eastern Standard Time) Monday through Friday.

  • Outside the U.S., Canada, and Europe--visit our Worldwide Contacts Web site.

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