
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Computer Monitor | ||
| Problem | Cause | Solution |
| The image on your monitor is jagged or inappropriately colored. |
Monitor is not set correctly. |
Adjust your monitor display settings. Refer to your computer User's Guide for details. |
| Camera Memory Card | ||
| Problem | Cause | Solution |
| The camera does not recognize your camera memory card. |
The camera memory card may not be CompactFlash certified. |
Purchase a certified CompactFlash camera memory card. |
|
The camera memory card may be corrupt or formatted for use in other cameras. |
Reformat the camera memory card. |
|
|
Camera memory card is not inserted in camera or is inserted incorrectly. |
||
| Camera Communications | ||
| Problem | Cause | Solution |
| Computer cannot communicate with the camera. |
Camera power is off. |
|
|
The Mode dial is not set to Connect. |
Set the Mode dial to Connect. |
|
|
Some Advanced Power Management utilities on laptops turn off ports to save battery life. |
See the Power Management section of your laptop manual to disable this feature. |
|
|
Conflict with another serial device, such as a modem or PDA |
Refer to the serial communication or similar section of your computer modem, PDA, and/or operating system User's Guide. |
|
|
Camera is not connected to serial or USB cable, or cable is not connected to the computer serial or USB port. |
Connect serial or USB cable to camera and computer port. Refer to the online help, or see Chapter 7. |
|
|
Port settings in software may be set to the incorrect COM port. |
Change the COM port settings to Auto-Search or to a specific COM port. See the online help. |
|
| Camera | ||
| Problem | Cause | Solution |
| Ready light does not turn on and the camera does not work. |
Batteries are low or dead. |
Batteries need to be replaced, or recharged, or you can use an AC adapter. |
|
Camera is not turned on. |
||
| Red ready light comes on and camera does not take a picture. |
Batteries are low. |
Batteries need to be replaced, or recharged, or you can use an AC adapter. |
|
Camera memory card is full. |
Transfer pictures to computer, delete pictures on card, or insert a card with memory. |
|
| Red ready light is blinking. |
Flash is not charged. |
Wait for the flash to charge. |
| Green ready light is blinking and camera takes a picture. |
Auto Focus is not locked. |
Release SHUTTER button and retake your picture. |
| Green ready light is blinking and camera does not take a picture |
Picture being processed/saved to memory card. |
Wait for the picture to complete processing. |
| Camera | ||
| Problem | Cause | Solution |
| SHUTTER button does not work. |
Camera is not turned on. |
|
|
Mode dial is not set to Capture. |
Set the Mode dial to Capture. |
|
|
Ready light is blinking. Camera is processing picture. |
Wait until Ready light stops blinking before attempting to take another picture. |
|
|
The Status Display reads Full. The camera memory card is full. |
Transfer the pictures to your computer, delete pictures on the card, or insert a card with available memory. |
|
| Camera does not turn on. |
Batteries are not properly installed. |
Remove and reinstall the batteries. |
|
Batteries are low or dead. |
Batteries need to be replaced, or recharged, Also, you could use an AC adapter. |
|
| Camera | ||
| Problem | Cause | Solution |
| Part of the picture is missing. |
Something was blocking the lens when the picture was taken. |
Keep hands, fingers, or other objects away from the lens when taking pictures. |
|
Your eye or the picture was not centered correctly in the viewfinder. |
Leave space around subject when centering picture in viewfinder. |
|
|
Camera Close-Up is activated without using Preview. |
Activate Preview when using the Close-Up feature. |
|
| Camera | ||
| Problem | Cause | Solution |
| Picture is too dark. |
Flash is not on or did not function. |
Turn on the flash. Check the flash default setting. |
|
The subject is too far away for the flash to have an effect. |
Move so there is no more than 9.8 ft (3.0 m) between the camera and subject. |
|
|
The subject is in front of a bright light. |
Change your position so the light is not behind the subject. |
|
|
The Exposure Compensation is set incorrectly. |
Increase Exposure Compensation. Check Exposure Compensation default setting. |
|
|
The camera Metering setting is set to the Center-Weighted. |
Change the Metering setting to Multi-Pattern. |
|
| Camera | ||
| Problem |
Cause |
Solution |
| Picture is too light. |
The flash is not needed. |
Change to Auto flash. Check the flash default setting. |
|
The subject is too close when the flash was used. |
Move so there is at least 1.6 ft (0.5 m) between the camera and the subject. |
|
|
The light sensor is covered. |
Hold camera so your hands or other objects do not cover light sensor. |
|
|
The Exposure Compensation is set incorrectly. |
Decrease the Exposure Compensation. Check the Exposure Compensation default setting. |
|
| Stored pictures are damaged. |
Camera memory card removed when Ready light was blinking. |
Be sure Ready light is not blinking before removing card. |
| Picture is black and white, sepia toned, or has too much contrast. |
The Effects setting is set incorrectly. |
Change the Effects setting to No Effects. Check the Effects default setting. |
| Camera | ||
| Problem | Cause | Solution |
| Pictures remaining number does not decrease after taking a picture. |
The image Resolution and Quality settings does not take up sufficient space to decrease the picture remaining number. |
The camera is operating normally. Continue taking pictures. |
| Picture is not clear. |
The lens is dirty. |
|
|
Subject too close when taking picture. |
Stand at least 1.6 ft (.5m) away. |
|
|
Subject or the camera moved while the picture was taken. |
Hold camera steady until the picture is taken. |
|
|
The subject is too far away for the flash to be effective. |
Move so the subject is less than 13 ft (4.0 m) away. |
|
|
The Sharpness setting may be set incorrectly. |
Change the Sharpness setting to Standard. |
|
| Picture is tinted green, blue, or red-orange. |
The White Balance setting is set incorrectly. |
Change the White Balance setting to Auto. Check the White Balance default setting. |
| LCD Messages | ||
| Message | Cause | Solution |
| Memory Card is Full. |
Memory card is full and cannot hold additional pictures. |
Transfer pictures to your computer, delete pictures on the card, or insert a card with available memory. |
| No Card. |
There is no memory card inserted in the camera. |
Insert a memory card into the camera. |
|
Memory Card is Corrupted/Unreadable. |
Memory card is corrupted. |
|
|
Camera needs service. |
The camera is malfunctioning. |
Have the camera serviced. |
User's Guide Contents
Main Table of Contents
Tips and Troubleshooting:
Connecting with Your Camera
|
Getting Better Results from Printer
|
Troubleshooting