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KODAK DC240/DC280 Zoom Digital Camera
User's Guide
Troubleshooting Guide
If you are experiencing difficulties with your camera, check the following table for possible solutions.
Additional technical information is available in the ReadMe file located in the KODAK DC240/DC280 folder.
| Computer Monitor | ||
|---|---|---|
| Message | Cause | Solution |
| The image on your monitor is jagged or inappropriately colored. | Monitor is not set correctly. | Adjust your monitor display settings. Refer to your computer's User's Guide for details. |
| Camera Memory Card | ||
| Message | Cause | Solution |
| The camera does not recognize your camera memory card. | The camera memory card may not be CompactFlash certified. | Purchase a certified CompactFlash camera memory card, see Inserting a Camera Memory Card. |
| The camera memory card may be corrupt or formatted for use in other digital cameras. | Reformat the camera memory card, see Formatting Your Camera Memory Card. | |
| Camera memory card is not inserted in camera. | Insert a camera memory card, see Inserting a Camera Memory Card. | |
| Camera Communications | ||
| Message | Cause | Solution |
| Computer cannot communicate with the camera. | Camera power is off. | Turn on the camera, see Turning the Camera On and Off. |
| The Mode dial is not set to Connect. | Set the Mode dial to Connect. | |
| Some Advanced Power Management utilities on laptops can turn off ports to save battery life. | See the Power Management section of your laptop User's Guide to disable this feature. | |
| Conflict with another serial device, such as a modem or PDA | Refer to the serial communication or corresponding section of your computer modem, PDA, and/or operating system User's Guide. | |
| Camera is not connected to serial or USB cable, or cable is not connected to the computer serial or USB port. | Connect serial or USB cable to camera and computer port. Refer to the online help, or see Connecting Your Camera. | |
| Port settings in software may be set to the incorrect COM port. | Change the COM port settings to Auto-Search or to a specific COM port. See the online help. | |
| Camera | ||
| Message | Cause | Solution |
| Ready light does not turn on and the camera does not work. | Batteries are low or dead. | Batteries need to be replaced (see Checking Batteries), or recharged (see Using the Battery Charger). |
| Camera is not turned on. | Turn on the camera. See Turning the Camera On and Off. | |
| Red ready light comes on and camera does not take a picture. | Batteries are low. | Batteries need to be replaced (see Checking Batteries), or recharged (see Using the Battery Charger). |
| Camera memory card is full | Transfer pictures to your computer, delete pictures on the card (see Deleting One or All of Your Pictures), or insert a card with available memory (see Inserting a Camera Memory Card). | |
| Red ready light is blinking. | Flash is not charged. | Wait for the flash to charge. |
| Green ready light is blinking and camera takes a picture. | Auto Focus is not locked | Release the SHUTTER button and recompose you picture. See Pressing the Shutter Button. |
| Green ready light is blinking and camera does not take a picture | Picture is being processed and saved to camera memory card. | Wait for the picture to complete processing. |
| SHUTTER button does not work. | Camera is not turned on. | Turn on the camera. See Turning the Camera On and Off. |
| Mode dial is not set to Capture. | Set the Mode dial to Capture. | |
| Ready light is blinking. Camera is processing picture. | Wait until Ready light stops blinking before attempting to take another picture. | |
| The Status Display reads Full. The camera memory card is full. | Transfer pictures to your computer, delete pictures on the card (see Deleting One or All of Your Pictures), or insert a card with available memory (see Inserting a Camera Memory Card). | |
| Camera does not turn on. | Batteries are not properly installed. | Remove and reinstall the batteries. See Loading Batteries. |
| Batteries are low or dead. | Batteries need to be replaced (see Checking Batteries), or recharged (see Using the Battery Charger). | |
| Part of the picture is missing. | Something was blocking the lens when the picture was taken. | Keep hands, fingers, or other objects away from the lens when taking pictures. |
| Your eye or the picture was not centered correctly in the viewfinder. | Leave space around subject when centering picture in viewfinder. | |
| Camera Close-Up is activated without using Preview. | Activate Preview when using the Close-Up feature. See Photographing Close-Ups. | |
| Picture is too dark. | Flash is not on or did not function. | Turn on the flash. See Setting the Flash. Check the flash default setting. See Setting a Flash Default. |
| The subject is too far away for the flash to have an effect. | Move so there is no more than 13 ft (4.0 m) between the camera and the subject. | |
| The subject is in front of a bright light. | Change your position so the light is not behind the subject. | |
| The Exposure Compensation is set incorrectly. | Increase the Exposure Compensation. See Adjusting the Camera Exposure. Check the Exposure Compensation default setting. See Setting an Exposure Compensation Default. | |
| The camera Metering setting is set to the Center-Weighted. | Change the Metering setting to Multi-Pattern. See Choosing a Metering System. | |
| Picture is too light. | The flash is not needed. | Change to Auto flash.See Setting the Flash. Check the flash default setting. See Setting a Flash Default. |
| The subject is too close when the flash was used. | Move so there is at least 1.6 ft (0.5 m) between the camera and the subject. | |
| The light sensor is covered. | Hold the camera so your hands or other objects do not cover the light sensor. | |
| The Exposure Compensation is set incorrectly. | Decrease the Exposure Compensation. See Adjusting the Camera Exposure. Check the Exposure Compensation default setting. See Setting an Exposure Compensation Default. | |
| Stored pictures are damaged. | The camera memory card was removed when the Ready light was blinking. | Make sure the Ready light is not blinking before removing the card. |
| Picture is black and white, sepia toned, or has too much contrast. | The Effects setting is set incorrectly. | Change the Effects setting to No Effects. See Capturing in Black-and-White, Sepia Tone, or Document. Check the Effects default setting. See Setting an Effect Default. |
| Pictures remaining number does not decrease after taking a picture. | The image Resolution and Quality settings does not take up sufficient space to decrease the picture remaining number. | The camera is operating normally. Continue taking pictures. |
| Picture is not clear. | The lens is dirty. | Clean the lens. See General Maintenance and Safety. |
| Subject too close when taking picture | Stand at least .82 ft (.25 m) in wide angle, 1.6 ft (.5 m) in telephoto. | |
| Subject or the camera moved while the picture was taken. | Hold camera steady until the picture is taken. | |
| The subject is too far away for the flash to be effective. | Move so the subject is less than 13 ft (4.0 m) away. | |
| The Sharpness setting may be set incorrectly. | Change the Sharpness setting to Standard. See Sharpening and Softening a Picture. | |
| Picture is tinted green, blue, or red-orange. | The White Balance setting is set incorrectly. | Change the White Balance setting to Auto. See Selecting a White Balance for Indoor Pictures. Check the White Balance default setting. See Setting a White Balance Default. |
| LCD Messages | ||
| Message | Cause | Solution |
| Memory Card is Full. | Memory card is full and cannot hold additional pictures | Transfer pictures to your computer, delete pictures on the card (see Deleting One or All of Your Pictures), or insert a card with available memory (See Inserting a Camera Memory Card). |
| No Memory Card Available. | There is no memory card inserted in the camera. | Insert a memory card into the camera. See Inserting a Camera Memory Card. |
| Memory Card is Corrupted/Unreadable. | Memory card is corrupted. | Insert a new (see Inserting a Camera Memory Card) or reformat the memory card (see Formatting Your Camera Memory Card). |
| Camera needs service. | The camera is malfunctioning. | Have the camera serviced. |
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