Service & Support Main | DC215 Support | Owner's Manual Contents

KODAK DC215 Zoom Digital Camera
Where to Get Help

If you need help with your camera, it is available from a number of resources:

• Tips and Troubleshooting 
• Software's manufacturer
• Product information by fax
• Place of purchase
• Technical support

Software Help

Help with any software packaged with your camera can be obtained from the online help, or by contacting the manufacturer.

Faxed Information

Kodak offers automated support by fax:

• U.S. and Canada—1-800-295-5531
• Europe—44-0-131-458-6962
• U.K.—44-0-131-458-6962

Customer Support

If you have questions concerning the operation of Kodak software or the camera, you may speak directly to a customer support representative. Have the camera connected to your computer, its serial number ready, and be at your computer when you call. Also have ready a description of the problem with the exact error message along with information about the type of computer, amount of RAM, and the software being used.

• U.S. and Canada—call toll free, 1-888-375-6325, between the hours of 9:00 a.m. and 8:00 p.m. (Eastern Standard Time) Monday through Friday.
• Europe—call the Kodak Digital Imaging Support Centre toll free number associated with your location, or the U.K. toll line, 44-0-131-458-6714, between the hours of 09.00 and 17.00 (GMT/CET) Monday through Friday.
• Outside the U.S., Canada, and Europe—refer to the international phone listing.

Owner's Manual Contents
Main Table of Contents