KODAK PROFESSIONAL DP2 Business Extensions Software interfaces with KODAK DP2 Digital Print
Production Software, MICROSOFT Dynamics GP accounting software, and V-Technologies StarShip shipping
software to support the non-production aspects of the modern digital order workflow.
With DP2 Business Extensions software, your customer's production orders are automatically entered into
your accounting system. Plus your management, sales/marketing, and customer service personnel can easily
access information from both systems through one user interface.
Automate order-entry into your accounting and invoicing system from studio-based software systems
Unify the display and reporting from various systems and databases that make up your lab's software infrastructure
Provide effective customer support services
Explore customer buying trends with rich analysis tools
Track status of your customer leads from prospects to bona fide customers
Features
DP2 Business Extensions Software Main Features:
System Setup
Easy configuration of both system-wide and workstation specific settings during installation and whenever new hardware is added. Install as many workstations as you want with our simple site license model.
Order Importer
Automated processing of electronic customer orders. Support
any number of studio ordering systems through use of the
popular Pre-Order File (POF) format. The order information
is transmitted to the Sales Order Processing (SOP) module of
Microsoft Dynamics GP to create billable orders. This feature
runs in the background eliminating order entry labor, data entry
errors and subsequent waste.
Customer Activity Module
A single user interface provides a unified view into the lab's
current and past orders, allowing you to quickly find customer and
order-related information, track customer service activities,
proactively manage prospective customer activity, and conduct
comparative sales analysis.
CAM Features:
Integrated Order Display ›
Access data from a variety of
sources—DP2, GP, and StarShip—to provide a unified view
into the lab's order activity including comparative sales
analysis.
Customer Service activity log ›
Integrated customer service
features that help to both quickly find customer- and order related
information, and track the service activities delivered
to customers. Measure service duration and frequency.
Sales Analysis ›
Perform sales analysis using different filters
such as customer number, names, ranges, and other field
data such as zip code or even partial zip code.
Prospect Management ›
Manage prospective customers
and automatically create GP customer records with preloaded
data.
Executive Summary ›
Review a password protected,
management-level summary of lab business with period
comparison tools, such as daily/monthly sales to last year/
same month, QTD, last year same quarter, YTD, last year.
Includes Late Order reports to keep track of lab through-put
and efficiency.
Report Package ›
view or print a snapshot of important data
such as current order status, shipping and posted sales.
Example Interface
Left-hand navigation bar – track data by orders, incidents, and sales analysis
Filter customers by number, names, ranges and more
Data may be displayed as tabular, line charts and bar charts
Specifications
The correct versions of related software need to be in-place prior
to the installation of DP2 Business Extensions Software. The
following is a list of software that has been tested to operate
correctly with DP2 Business Extensions Software:
WINDOWS 7 Professional
SQL Server 2005 or newer
KODAK PROFESSIONAL Digital Print Production Software/DP2, v14 or newer
MICROSOFT Dynamics GP v2010 with SOP Module
V-Technologies StarShip v11 (optional)
Licensing
The DP2 Business Extensions annual license includes the use of the software, all software upgrades, web-based training, and phone / e-mail support. The site license agreement allows for unlimited installs and concurrent use throughout your facility.
For pricing on DP2 Business Extensions license, please contact your Kodak representative.
A 30 day trial license period is available following first installation.
Support
To help pro labs gain the maximum benefits of the powerful features in DP2 Business Extensions Software we offer a variety of support options:
Highly trained and experienced technical specialists provide support via phone and email.
In the United States and Canada:
Call toll free 1-800-822-1414 between 8 a.m. and 5 p.m. (Eastern US Standard Time) Monday through Friday.
Email: us-dp2-support@kodak.com
Other than United States and Canada:
Local service contact information and hours of coverage are provided during your initial 30day trial period. Your first point of contact should be to contact your local Kodak representative. If you are not sure who to contact, send an email to the US/C mailbox.
Context Sensitive Help System within DP2 Business Extensions Software. From any screen, select the <F1>
key or the corresponding menu choice.
An integrated Problem Reporting System automatically captures and sends details about errors that occur during the operation of the software to our technical specialists to expedite diagnosis and correction.
Training─remote/webinar. Each training event is customized based upon your needs.
Tips and techniques─written procedures/examples, podcasts, and videos for download by Premium Members from the ProLab Resource Center.
Annual two-day Pro Lab Workshop in Rochester, NY for DP2 users worldwide. Covers features of the latest release, as well as "hands-on" sessions for novices and experienced users.
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