Kodak ProfessionalWorld-class service for world-class products

Digital imaging is accelerating in speed and complexity. We all have to keep up to succeed in this competitive arena. As a professional photographer you need expert, responsive support to maximize your productivity and livelihood. And to provide that support we looked to you for suggestions and feedback to help us make the changes necessary to help you be successful.

You talked - we listened.
In response to your feedback we made exciting changes to provide world-class service and support for professional digital photographers using Kodak ProfessionalDCS 300, 500, and 600 series cameras.

Extended Warranty
Kodak Professionalstands behind the quality built into every DCS professional digital camera. You asked us to demonstrate that quality commitment through better warranty terms for high-end products.

Kodak Professionalis pleased to extend the warranty length in the U.S. for our DCS 300, 500, and 600 series digital cameras to a full 12 months. And we're making it retroactive to January 1, 1999! You must purchase your Kodak DCS digital camera from an authorized dealer of Kodak products and must mail in your warranty registration card.

Better Support
You asked us for faster technical assistance. Live and responsive. After all, you make your living using Kodak Professionalproducts and services.

Your calls are now answered by real people who can establish entitlement and quickly direct your call to technical assistance. And, we've doubled the number of technical specialists. These highly proficient individuals are well versed in both photographic and computer issues.

The result is a significant decrease in wait times.

More Service Options
You asked for more service and payment options. And a loaner camera for those critical workflows. And flexible camera body repairs. And we heard you.

Kodak Professionalannounces tiered service and support options geared toward the way you work and use your equipment.

• What's new
• Products